A: Cancun is located in the southeastern part of Mexico, in the state of Quintana Roo, on the northeastern coast of the Yucatán Peninsula.

A: The main airport is Cancun International Airport (CUN), one of the busiest airports in the Caribbean.

A: You can take a private transfer, or rent a car. There are also public buses available.

A: Generally, Cancun is considered safe for tourists, especially in the hotel zone. However, like any destination, it's important to stay aware of your surroundings and take standard safety precautions.

A: Cancun has a tropical climate with warm temperatures year-round. The dry season runs from November to April, and the rainy season is from May to October.

A: The best time to visit is during the dry season (November to April) when the weather is pleasant and there is less rain.

A: Popular attractions include the Cancun Hotel Zone, Isla Mujeres, Chichen Itza, Tulum, Xcaret Park, and the underwater museum (MUSA).

A: Yes, Cancun's beaches are famous for their clear turquoise waters and are generally safe for swimming. Always check for flags indicating water conditions.

A: The Mexican Peso (MXN) is the official currency. U.S. dollars are also widely accepted in tourist areas.

A: Yes, major credit cards are accepted in most hotels, restaurants, and shops. It's advisable to carry some cash for smaller establishments and tips.

A: Spanish is the primary language. However, English is widely spoken.

A: Walking around Cancun can be quite easy and pleasant, especially in certain areas such as the Hotel Zone, and downtown Cancun. But consider transport for longer distances.

A: Yes, most hotels, restaurants, and cafes offer Wi-Fi. There are also many places where you can find free Wi-Fi hotspots.

A: Tipping is customary, it is recommended to tip 15% or more. Always check your bill for suggested or added tips, so that you don’t tip twice.

A: If you are traveling to Mexico from another country (USA, Canada, UK, Europe, etc.) you will need to travel with a valid passport that has at least 6 months of validity. Your passport will be stamped with your visa when you arrive at the airport.

A: No, you should not drink the water from the main supply. Drink only purified water from garrafons, or buy bottled water. The ice you receive in your drinks from restaurants and bars is made from also made from this purified water, as is the ice you buy in the bags from convenience stores.

A: No, it is not legal to carry an open container and drink alcohol in public in Cancun. However, you are allowed to consume alcohol in licensed establishments such as bars, restaurants, and hotels. It is always best to enjoy alcoholic beverages in designated areas to avoid any legal issues.

A: Yes, you may see some wildlife in Cancun, and the surrounding areas, especially underwater. Cancun features diverse marine life, exotic birds, some land animals like coatis and iguanas, and crocodiles that can sometimes be spotted in Nichupté Lagoon.

A: Cancun has a different public transport options with city buses, collectivos, and taxis making it easy to get around.

A: No, Mexico has strict laws on drugs, and Cancun is no exception. It is illegal to possess, sell, and use drugs, including cannabis, cocaine, and other controlled drugs.

A. There are laws in place which restrict you from bringing products from your home country to Mexico.

A. The most common ways to reach Chichen Itza from Cancun are by guided tour bus, rental car, or private transportation. We recommend private shuttles to allow visitors the opportunity to customize their day, with added stops.

A. Chichen Itza is approximately 125 miles from Cancun. The journey typically takes around 2 to 2.5 hours driving.

A. The distance varies depending on which cenote you want to visit, but many are within a couple of hours' drive from Cancun. Some popular ones like Cenote Dos Ojos and Cenote Ik Kil are about a 2-hour drive away.

A. Yes, it's possible to visit multiple cenotes in one day, especially if you hire a private shuttle.